Today, I’m sharing how to set expectations with your clients so that you are consistently leaving clients happy and willing to share about you and your business. Most of the time when a business experiences an unhappy client, it’s because clear expectations were never set. Listen in for my 4 tips on how to set clear expectations with your clients.
“As business owners, it’s our job to educate our clients.” (2:45)
“If your work isn’t consistent across platforms, our clients will have no idea what kind of work to expect.” (4:06)
“Now, as I said there are so many things when it comes to communication for us to think about, but I want to focus on three things: Kindness, quickness, and thoroughness.” (6:01)
“So I want you to think about what details you can make sure your client needs to know so that they can be successful with you as well. How can you make them feel empowered? How can you make them feel confident in your and your business?” (11:25)
” A contract can just be an incredible way to lay out all the information in such a way that there aren’t any unanswered questions.” (15:11)
The Legal Paige Contracts for Creatives